Forms: Practical Use Cases

Businesses can use forms to engage with their audience and seamlessly gather crucial customer information.

Let’s take a look at some of the most practical use cases where forms can be used:

1. Lead Generation

Let’s say Tesla integrates Insighto.ai to offer lead generation forms. These forms will pop up when visitors show interest in electric vehicles. The form can dynamically ask personalized questions based on the visitor's browsing behavior, such as model preference or budget range.

Here is how you can design such a lead generation form:

 2. Appointment Scheduling

Appointment scheduling is crucial for businesses to streamline customer service. In Tesla’s example, the company can simplify appointment scheduling for vehicle service with an intuitive form powered by Insighto.ai. Customers can effortlessly provide their details, select service options, and specify preferred appointment times, ensuring a smooth and efficient booking experience.

Here is how you can design such a form:

3. Reservation Request 

Let’s say a restaurant integrates Insighto.ai to simplify reservation requests. The AI chatbot can offer reservation forms to customers, enabling them to conveniently reserve a table online. The form can gather all necessary details such as party size, preferred dining time, and special requests, ensuring a personalized booking experience for each guest.

Here is how you can design a reservation request form:

4. Support Queries

By integrating Insighto.ai, companies can seamlessly offer support query forms to users, streamlining the customer assistance process. With our AI chatbots, users can effortlessly access and complete support query forms, leading to prompt issue resolution by the support team.

For instance, let’s say a customer encounters an issue with his recently purchased smartphone and seeks assistance from the manufacturer's website. An Insighto.ai-powered chatbot on the website greets the customer and offers a support query form to expedite the process.

Here is how you can design a support query form:

5. Booking a Demo

Insighto.ai chatbots can help companies offer a “Book a Demo” form to their users. Users can access and fill out demo request forms, ensuring quick scheduling of demos and enhancing the overall customer experience.

For instance, Tesla could integrate Insighto.ai chatbots on their website to offer such forms that are automatically triggered when a user expresses interest in a new vehicle.