Tools

Modified on Fri, 12 Jul at 12:58 PM

Tools enhance the capabilities of your AI agent by integrating it with other third-party applications used within your organization.

For instance, let’s say Algoscale connects Zendesk with Insighto.ai agents for seamless customer support. When a customer encounters issues or has inquiries, Algoscale's Assistants equipped with this tool, can generate support tickets directly within Zendesk and ensure that the customer’s concerns are promptly addressed and tracked through the established support system.

Overview of Tools

Insighto.ai supports a variety of tools designed to streamline and optimize your business operations. Below is a list of tools that can be integrated with our AI agents:

Google Calendar
Zoho
Freshdesk
HubSpot
Call Tool
Custom Tool Creation

Google Calendar

Google Calendar integration allows AI agents to manage and schedule events seamlessly. This tool can automatically book appointments and find the earliest slots based on user inputs.

Learn how to configure Google Calendar with Insighto.ai here [Link]

Zoho

With Zoho integration, your AI agents can easily automate lead creation and contact management.

Learn how to configure Zoho with Insighto.ai here [Link]

Freshdesk

Freshdesk integration helps in creating and managing support tickets efficiently. This tool enables AI agents to push form entries as tickets directly into Freshdesk.

Learn how to configure Freshdesk with Insighto.ai here [Link]

HubSpot

Integrating HubSpot with Insighto.ai allows your AI agents to create new contacts and automate ticket management.

Learn how to configure HubSpot with Insighto.ai here [Link]

Call Tool

The Call Tool facilitates call forwarding and hanging up based on specific instructions provided to the AI agents. This is particularly useful for enhancing customer support and communication.

Learn how to configure the Call Tool with Insighto.ai here [Link]

Custom Tool Creation

Insighto.ai also offers the flexibility to create custom tools tailored to your unique workflows and business needs. This functionality allows you to define custom actions and integrate them seamlessly with your AI agents.

Learn how to create custom tools with Insighto.ai here [Link]