Build Your AI Chatbot: Setting Up An Assistant

Setting up the Assistant

An Assistant is the main controller of your AI Agent. It is responsible for comprehending the users' requests and fulfilling them based on the available resources at its disposal.

Here are the steps to create an Assistant. 

        a. Navigate to Assistants. Make sure you have selected AI Agents from the sidebar. 

         b. Click on Add an Assistant.

           c. Here you can set up the Assistant as needed. 

• Name: Give a name to your Assistant.

• Description: Describe what the Assistant would do. It is for your own reference only.

• LLM Model: Pick one of the LLMs that would generate the response. As of now, we support OpenAI GPT 3.5 and GPT 4 models. A separate guide will be published soon to cover the differences. 

In brief, GPT-3.5 is suitable for handling most queries efficiently and economically, offering faster responses. On the other hand, GPT-4 stands out in comprehending queries and producing accurate answers, albeit at a slower pace and a significantly higher cost, approximately 20 times more expensive.

• Prompt: It is one of the most important fields that provides your Assistant with the basic instructions that control its personality, and quality of answers. It can also set the language it is expected to return the responses.
  
  It can also be used to overwrite any answers and to set phrases for specific cases related to your business.
  
  For example: You may want to respond with a particular phrase when the Assistant doesn't find relevant information in its knowledge base.

• Enable Voice: Other than text, your users can interact with your AI Agents through voice. You can select up to 4 languages that you want the Assistant to recognize.
  
  For each selected language, you can then select a voice that it should use to speak back the response.
  
  You can also use your own voice to respond to your users by setting it up using the given link.
  
  
• Show Images: If any images are extracted while building the knowledge base, they could be shown along with the response.

      d. Once you click the Submit button, it will create the Assistant.

Now you can build the knowledge base by linking Data Sources to your newly created Assistant. Click on the database icon as shown: 

         e. Select the Data Sources that you'd like to form the knowledge base for your Assistant.

       f. Advanced features like Form and Intent shall be covered in a separate guide.

      g. Now your Assistant is ready to use and deployed in the form of a Widget.

   Follow this guide to set up your Widget.