Setting Up the Domains

Modified on Mon, 5 Aug at 5:24 PM

Setting up domains is a crucial step in establishing your agency with Insighto.ai. This guide will walk you through the process of setting up three essential domains:

  • The App domain: The app domain is where your clients will interact with your agency’s dashboard and services. Insighto.ai uses app.insighto.ai
  • The API domain: The API domain handles backend interactions and integrations. Insighto.ai uses api.insighto.ai
  • The Chatbot domain: The chatbot domain is where your clients’ end-users will interact with your chatbots. Insighto.ai uses cdn.insighto.ai to deploy its chatbots.

 

To Set Up the Domains

  1. Log in to your Insighto.ai dashboard. Navigate to Agency from the sidebar.

 

  1. Click on the Domain tab to find all three domain settings. Enter your custom domains and click on the Submit button.

Detailed Instructions:

App Domain

Choose Your App Domain: Select a domain provider (e.g., GoDaddy, Namecheap, Google Domains) and purchase the domain you want to use for your app.

Configure DNS Settings: 

  • Decide the subdomain for your dashboard. For ex: app.your_domain_name.com
  • Log in to your domain provider's dashboard.
  • Navigate to the DNS management section.
  • Add a A record pointing to the IP address given below
  • Example:
      • Type: A
      • Name: app
      • Value: 57.151.120.174

Verify Domain in Insighto.ai: Enter your newly configured app domain and initiate the verification process. Once verified, your app domain will be active.


API Domain

Purchase API Domain: If you want to use a subdomain (e.g., api.yourdomain.com), ensure it’s available and configured under your main domain.

Configure DNS Settings:

  • Log in to your domain provider’s dashboard.
  • Navigate to the DNS management section.
  • Add a A record pointing to the IP address given below.
    • Example:
      • Type: A
      • Name: api
      • Value: 57.151.120.174

Verify Domain in Insighto.ai: Enter your newly configured app domain and initiate the verification process. Once verified, your app domain will be active.


Chatbot Domain

Purchase Chatbot Domain: Similar to the API domain, if you’re using a subdomain (e.g., chatbot.yourdomain.com), ensure it’s configured under your main domain.

Configure DNS Settings:

  • Log in to your domain provider’s dashboard.
  • Navigate to the DNS management section.
  • Add a A record pointing to the IP address given below.
  • Example:
    • Type: A
    • Name: chatbot
    • Value: 172.174.188.46

Verify Domain in Insighto.ai: Enter your newly configured app domain and initiate the verification process. Once verified, your app domain will be active.


By following these steps, you will have successfully set up the necessary domains for your agency. To avoid disruptions, ensure each domain is correctly verified within the Insighto.ai platform.

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