Only pay as per your usage.
Insighto.ai lets you maintain your wallet with us, which can be topped up with credits as you need.
Each wallet comes preloaded with $10 worth of credits for FREE!
Your wallet is charged as:
- Regular Voice (Azure): ¢6 ($0.06) per minute
- Regular Chatbot: ¢1.5 ($0.015) per customer's query
The above consumption is based on the base LLM (gpt-3.5-turbo) model and regular voices (Azure).
Voice Components:
Voice service consists of 4 components, and the standard rates for these are:
| Component | Cost per minute (cents) |
|---|---|
Transcription | 1 |
LLM | 1 |
Voice | 2 |
Platform (Insighto.ai) | 2 |
Total | 6 |
If your Assistant uses a component with a multiplier of more than 1, it will affect the above rate for that particular component only.
Example:
| Case | Multipliers (Transcription, LLM, Voice, Platform) | Cost per component (cents per minute) | Total Cost (cents per minute) |
|---|---|---|---|
| Regular LLM with Azure Voice | 1, 1, 1, 1 | 1+1+2+2 | 6 |
| Regular LLM with ElevenLabs Voice | 1, 1, 2.5, 1 | 1+1+5+2 | 9 |
| Regular LLM with Cartesia Voice | 1, 1, 1.75, 1 | 1+1+3.5+2 | 7.5 |
| o3-mini with ElevenLabs Voice | 1, 2, 2.5, 1 | 1+2+5+2 | 10 |
| o3-mini LLM with Azure Voice | 1, 2, 1, 1 | 1+2+2+2 | 7 |
| OpenAI Realtime (4o-mini) | 0, 10, 0, 1 | 0+10+0+2 | 12 |
| OpenAI Realtime (4o) | 0, 46, 0, 1 | 0+46+0+2 | 48 |
Voice consumption is measured at the second level and prorated accordingly.
Chatbot Components:
Chatbots are powered by the LLM model only. The LLM multiplier is used to find the cost per message.
Example:
| LLM | Multiplier | Cost per customer's query (in cents) |
|---|---|---|
| gpt-3.5-turbo | 1 | 1.5 |
| o3-mini | 2 | 3.0 |
| gpt-4 | 20 | 30 |
| gpt-4o | 10 | 15 |
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