GHL Widget

Modified on Sun, 19 Jan at 4:31 PM

Creating your Widget to respond to GHL Messages

Creating a GHL Widget is straightforward. If you're new to this, you must first set up a knowledge base and an Assistant (the brain of your chatbot) before creating a widget.

Follow this comprehensive guide for detailed steps on creating a knowledge base and Assistant for your chatbot. [Link]

GHL Too setup Guide: Click Here

Once that is complete, you can set up the Messenger Widget by following these steps:

Navigate to Widgets. Make sure you have selected AI Agents from the sidebar.

Click on Add a Widget.

Here you can set up the Widget as needed.

Give your widget a name and description. Choose the Assistant you created that you’d like to use as your chatbot. Select GHL icon as the Widget type (as shown in the image).

Select the integration name that you just created. Select the channels that you want the chatbot to respond to, such as live_agent, SMS, or other mediums from GHL.

Note: Only those messages will be responded that are received through the selected list of channels during widget creation.

Enter the location ID and click on the Submit button.

Once the widget is created, Insighto.ai will automatically respond to all your contacts whenever they message you from the selected channels. The AI assistant will reply through the same channel, ensuring seamless communication.