Telegram Widget

 Prerequisites Before setting up the Telegram Widget:

Set Up a Knowledge Base: This contains the information your chatbot will use to respond to customer queries.

Create an AI Assistant: This acts as the brain of your chatbot, processing queries and generating appropriate responses.

You can refer to the detailed guide for assistance in setting up your Knowledge Base and AI Assistant.

Steps to Set Up the Telegram Widget:

1. Access the Widgets Section:

Navigate to AI Agents in the sidebar and go to the Widgets tab. 

      2. Add a New Widget:

Click on Add a Widget to begin the configuration process.

      3. Configure Your Widget:

• Name and Description: Enter a unique name and description for your widget.

• Select an AI Assistant: Choose the AI Assistant you wish to link to this widget.

• Widget Type: Telegram as the type.

Link Telegram Configuration and Page:

Choose the relevant telegram configuration name. Select the Telegram account you want to integrate.

Finalize the Setup:

Click on Submit to complete the configuration.

Benefits of Telegram Widget Integration

Automated Responses: Use AI to quickly and accurately respond to customer inquiries.

Improved Customer Experience: Personalize interactions for enhanced satisfaction.

Streamlined Operations: Manage all customer messages directly within the Insighto.ai platform.

For further assistance, feel free to contact the Insighto.ai support team.